Important information about your order

Prices
All listed prices include VAT, but exclude shipping costs.

Shipping
All orders are shipped in neutral, discreet packaging via DPD.

• Belgium: €7.95

• Netherlands: €9.31

• Free shipping on orders over €100
  Orders are shipped within one week of purchase.

Custom-made product
Each rope is custom-made after your order is placed. Because of this, it qualifies as a custom product and is excluded from the right of withdrawal (no returns).

Privacy
We fully respect your privacy. Your data is processed securely and destroyed in accordance with applicable privacy regulations. You will not receive any promotional emails after your purchase.

Payment
Payments are handled securely via Stripe.

Material Information
Hemp, jute, and cotton are soft natural fibers. These materials do not come with an officially certified breaking strength.

Please note: The stated rope diameter is indicative. Actual diameter and length may vary slightly, as measurements are taken under tension. According to international standards, length may deviate up to 5% from the stated value.

UV Exposure
Both natural and synthetic ropes lose strength over time when exposed to sunlight. UV rays penetrate deep into the fibers, weakening them and making them brittle. Some synthetic ropes are UV-stabilized, and darker colors (like seductive black) offer extra protection against sun damage.